NOC Supervisor job opening

Network Engineer II

DEPARTMENT:  Operations – Network Management
JOB TITLE:  Network Engineer II
REPORTING TO:  Associate Director of IT
FLSA STATUS:  Exempt
DATE PREPARED:   February 2024
GRADE:  14N


JOB SUMMARY

The Network Engineer II oversees all WAN/MAN/LAN infrastructure, design, deployment, maintenance, and monitoring of active networking hardware. The position maintains switches, routers, and other networking hardware. The Network Engineer II maintains network security, identifying and resolving vulnerabilities and assists the Senior Engineer in designs of physical and logical layer networks.


CORE VALUES
  • Honest and Humble
  • Reliable and Takes Ownership
  • Team Player and Can-do Attitude
  • Professionally Competent & Disciplined
  • Customer Focused
  • Proactive & Problem Solver
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Installs, maintains and monitors active networking hardware, maintaining the functionality and data integrity of networking infrastructure.
  • Troubleshoots and investigates complex network and system issues.
  • Works on advanced, complex technical projects.
  • Designs, installs, configures, and maintains LANs, WANs, and servers, both on-prem and in the cloud.
  • Administers firewalls, load balancers, DNS, DHCP, and other hardware appliances
  • Administers Azure, AWS, Vmware, and other software applications.
  • Procures network equipment and manages network installation tasks.
  • Maximizes network performance & security through ongoing monitoring and troubleshooting.
  • Secure and patch systems in accordance to cybersecurity policies.

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.


EDUCATION AND EXPERIENCE REQUIREMENTS
  • Bachelor’s degree of computer science, or engineering or equivalent experience. Cisco CCNA, CCNP, CCIE certifications a plus.
  • Five (5) years of experience and extensive knowledge of networks, routers, switches, firewalls, etc.
  • Experience with server architecture installation and maintenance.
  • Extensive Knowledge of Cisco IOS or Arista EOS.
  • Knowledge of Microsoft and Linux operating systems.
  • Five (5) years of experience performing installation, configuration, and deployment of WAN and LAN networking hardware, including the configuration and implementation of routers, switches, firewalls. and other network related hardware or software.
  • Demonstrated experience with Microsoft Server Operating Systems, Linux, and Office 365.
  • Demonstrated experience with several software applications and vendors. Proven knowledge of telecommunications and network infrastructure, and all Layers of the OSI Model

KNOWLEDGE/SKILLS/ABILITIES
  • Customer Service – able to personally provide high level of interactive service to targeted customer base/market, building relationships and acting as internal company advocate.
  • Team Orientation & Interpersonal – highly motivated, passionate and creative team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.
  • Communication – able to effectively and persuasively express self verbally and in writing, using correct language and grammar in a professional, diplomatic and tactful manner.
  • Organization & Time Management – able to work independently with minimal supervision, planning, scheduling and organizing professional schedule to complete actions within established deadlines, handling multiple priorities with strong attention to detail.
  • Adaptability to Change – able to be flexible and supportive, react swiftly to and able to positively and proactively assimilate change in rapid growth environment.
  • Systems & Software – proficient knowledge of Microsoft Office software applications.


SKILL REQUIREMENTS
  • Typing/computer keyboard
  • Verbal communication
  • Utilize computer software (specified above)
  • Written communication
  • Retrieve and compile information
  • Maintain records/logs
  • Research, analyze and interpret information
  • Verify data and information
  • Investigate, evaluate, recommend action
  • Organize and prioritize information/tasks
  • Operate office equipment
  • Basic mathematical concepts (e.g. add, subtract)
  • Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)
  • Abstract mathematical concepts (interpolation, inference, frequency, reliability, formulas, equations, statistics)

PHYSICAL REQUIREMENTS
  • Sitting for extended periods
  • Standing for extended periods
  • Lifting/carrying more than 20 pounds various items
  • Extended periods viewing computer screen
  • Walking
  • Repetitive Motions
  • Reading
  • Speaking
  • Reaching/Grasping
  • Pushing/Pulling
  • Bending/Stooping
  • Hearing
  • Writing

HAZARDS
  • Normal office environment
  • Electrical current

Saddleback is an “Equal Opportunity/Affirmative Action Employer.” Preference will be given to a qualified Community Member, then a qualified Native American and then other qualified candidate.


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