Saddleback Business Messaging

Harness the Power of Business SMS & MMS

Why Should Your Business Message?

In a digital-first business world, breaking through the daily flood of email, social media and cold calls to get your customers’ attention is a gamble. Change the odds with business texting.

Don’t Take Our Word For It – Stats Show Messaging Works

292

million people in North America use text messages.

88%

say text is the No. 1 application they use on their phones.

99%

is the average open rate for text messages.

85%

of customers prefer text messages to phone calls or emails.

45%

of people reply to text message blasts.

Messaging Built for Business

Saddleback Business Messaging enables your business to connect with customers via SMS and MMS messaging using your business’ main phone number, toll-free number or even employees’ numbers.

Our cloud-based solution is ideal for:

  • Notifications
  • Sales & Marketing Promotions
  • Live Interactions
  • Appointment Reminders
  • Delivery Scheduling & Tracking
  • Customer Surveys
  • Customer Support & Trouble Tickets
  • One-to-One Customer Interactions
  • More!
Business Texting Platform

Go Beyond Broadcast Messages

Saddleback Business Messaging enables your business with a complete suite of fully customizable and programmable SMS and MMS features for messaging, marketing, sales, service delivery and customer support.

Textcast

Textcast

Broadcast news to communities, customers or employees about sales, events and more.

Enable Remote & Mobile Staff

Timetext

Schedule texts to be sent at a specific date/time for sales follow up, special offers, or additional customer information.

Bring Your Own Devices

Survey

Get feedback from your customers about service quality, new products, purchasing plans and more with quick text polls.

Bring Your Own Devices

Series

Keep leads engaged, customers loyal and employees informed with text campaigns over days, weeks or months.

Unify Your Communications

Tags

Tag customers to events, interactions and campaigns for targeted and personalized texts.

Enable Remote & Mobile Staff

Keywords

Automate responses to customer inquiries using pre-set replies to common questions based on keywords.

Bring Your Own Devices

Pathways

Assist customers by routing them to live customer service agents or sales reps through interactive text responses.

Bring Your Own Devices

App Integration

Text-enable any application or website with available APIs through custom integrations.

Build Your Business with Messaging

Leverage Saddleback Business Messaging for these business-building applications and more.

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Target Your Messages

Use Textcast and Tags to give your customer the information they’re looking for when they’re looking for it.

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Automate Outreach

Series creates nurturing campaigns that send texts at predetermined intervals for sustained customer outreach.

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Engage Customers

Communicate directly with your customers using two-way text Live Agent interactions.

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Enable Workflows

Streamline contact management, automate communication and integrate with CRM tools using our API.

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Centralize Management

Send texts, set up campaigns and manage your text conversations from our intuitive admin portal.

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Message Enable your Website

In a digital-first world, not having a textable number on your website is equivalent to not providing an email address.

Messaging Works for Businesses of All Sizes & Industries

Saddleback Business Messaging has use cases across a range of organizations like these:

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Retail Stores

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Travel Agencies

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Restaurants & Eateries

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Professional Services

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Media Companies

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Assisted Living/ Skilled Care

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Construction

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Home-Based Businesses

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Financial Services

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Medical & Healthcare

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Municipalities
& Communities

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Political Organizations

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Home Services & Deliveries

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Hospitality

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Nonprofit Organizations

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Media Companies

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Religious
Organizations

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Real Estate/ Property Management

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Human
Resources

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Nonprofit Organizations

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Medical & Healthcare

Ready to Reach Your Customers with Messaging?

Contact us to schedule a consultation today!

Demo Saddleback Business Messaging