Unified Communications provides one integrated platform for business communications of all kinds — voice, video, messaging, collaboration, call center and more. We deliver on that promise and beyond with our Unified Communication as a Service (UCaaS) platform, which offers a full range of features and functionality — all as part of a managed subscription service.
CRM Integration with UCaaS: Speed Customer Interactions
Customer experience – the total customer interaction with your company – is a primary combat zone for competitors in a service economy. Businesses like yours want ways to make their interactions with customers faster and frictionless. Our UCaaS-CRM integrations do both.
Save Time & Reduce Errors with Click-to-Dial
Add Click-to-Dial, or Highlight-to-Dial, functionality to any web page or software application by downloading a simple client to user desktops that integrates with our UCaaS solution. Dialing with a single click is quick, convenient and error-proof.
Personalize Service with Screen Pops via CRM Integration
Integrate UCaaS with your CRM application by downloading a simple client. Users see callers’ contact info and a “screen pop” with customer info from the CRM database, enabling personalized service as soon as the call connects.
Fence Customer Data With Advanced Salesforce Integration
Our deep and secure integration between UCaaS and Salesforce ensures all customer data remains within the Salesforce environment for increased data security and compliance with data privacy rules.
UC-CRM Integration Features
Integrate with 300+ CRM platforms
- ConnectWise, Freshdesk, Office 365, Salesforce, SugarCRM, Zendesk, Zoho CRM and more!
- Got a custom CRM? We can connect those, too!
No programming required
- Download a simple client to user desktops. A setup wizard does the rest.
Enjoy the benefits of cloud delivery
- Predictable subscription pricing
- No upfront costs for hardware or software
- No extra cost for upgrades
- Scalability as your company grows
Make Customer Calls Fast & Frictionless
If you want to improve customer interactions, consider integrating your CRM with our UCaaS platform. Let us show you how.
Host Mutimedia Meetings Anytime, Anywhere
It's simple with our on-demand conferencing and collaboration tools delivered as a cloud-based service.
New to the Community? We’re Here to Help
If you’re a new business in the Community, we’re excited you’re here! Welcome! We’re ready to help you get connected with the communications services you need.