Unified Communications provides one integrated platform for business communications of all kinds — voice, video, messaging, collaboration, call center and more. We deliver on that promise and beyond with our Unified Communication as a Service (UCaaS) platform, which offers a full range of features and functionality — all as part of a managed subscription service.
Call Recording: Enabling Quality Management & Compliance
If your company makes and takes calls from customers, suppliers or partners, or if you have a call center, then call recording is a must. Most importantly, it can help you comply with regulatory requirements, but it’s also useful for training, ensuring quality and, if needed, resolving disputes.
No Equipment to Buy
Leverage our enterprise-class call recording platform, located in our secure cloud infrastructure, with no need to add hardware on site.
There’s no need for you to administer and manage the call recording system; our expert engineers do it for you 24/7/365.
Pay as You Go
There’s no upfront capital investment required, you pay for the call recording services you need as a monthly subscription.
We offer multilevel access control and partition multitenant resources to ensure data protection and customer privacy.
Our cloud-based system can quickly and easily scale to thousands of users across distributed locations.
Support Virtual Workers
Because our platform is in the cloud, it’s accessible to remote and mobile workers who have an Internet connection.
Our call recording solution is flexible and is integrated with our cloud-based unified communications as a service (UCaaS) solution. Plus, you can seamlessly integrate our call recording solution with third-party applications, such as CRM and help desk systems, to achieve superior customer service and maximum business results.
- Web-based User Interface
- Intuitive Call Search & Playback
- Multiple Recording Options
- Look Back Technology
- Centralized Multisite Call Recording
- Desktop Phone Integration
- Real-time Dashboard
Customizable Access Privileges
Pause & Resume Recording Triggers
Encryption & Advanced Security
Customizable Score Cards
Need to Record Calls?
Our call recording solution is simple to use but includes all the advance features you need for call quality management or regulatory compliance. We’re happy to show you a demo.
Host Mutimedia Meetings Anytime, Anywhere
It's simple with our on-demand conferencing and collaboration tools delivered as a cloud-based service.
New to the Community? We’re Here to Help
If you’re a new business in the Community, we’re excited you’re here! Welcome! We’re ready to help you get connected with the communications services you need.