Channel Manager (Central Area)

Channel Manager (Central Area) DEPARTMENT:  SalesJOB TITLE:  Channel Manager (Central Region)REPORTING TO: Director of ChannelFLSA STATUS:  ExemptDATE PREPARED:   March 2023 JOB SUMMARY The Channel Manager will be responsible for...

Director of Customer Service & Technical Support

Director of Customer Service & Technical Support DEPARTMENT:  Customer Service/Network ManagementJOB TITLE:  Director of Customer Service & Technical SupportREPORTING TO:  President/GMFLSA STATUS:  ExemptDATE...

VoIP Engineer I

VoIP Engineer I DEPARTMENT:  Operations – Network Management CenterJOB TITLE:  VoIP Engineer IREPORTING TO: NOC ManagerFLSA STATUS:  Non-ExemptDATE PREPARED:   December 2022GRADE:  10N JOB SUMMARY The VoIP...

Customer Service Representative I

Customer Service Representative I DEPARTMENT:  Operations – Customer ServiceJOB TITLE:  Customer Service Representative I (CSR I)REPORTING TO:  Customer Service ManagerFLSA STATUS:  Non-ExemptDATE PREPARED:   December...

VoIP Sales Engineer – Solution Specialist

Paragraph VoIP Sales Engineer – Solution Specialist DEPARTMENT:  SalesJOB TITLE:  VoIP Sales Engineer – Solution SpecialistREPORTING TO: Director of ChannelFLSA STATUS:  ExemptDATE PREPARED:   October...

Local Number Portability Specialist

Local Number Portability Specialist DEPARTMENT:  Operations – Network Management CenterJOB TITLE:  Local Number Portability SpecialistREPORTING TO: Network Operations ManagerFLSA STATUS:  Non-ExemptDATE PREPARED:   October...