Telecom Veteran Charged with Deliver World-Class Customer Care
SCOTTSDALE, ARIZONA – APRIL 7, 2017 – Saddleback Communications, announced today that it has added Mike Edl to its executive leadership team as vice president – customer service and operations.
Edl is charged with providing world-class customer service for Saddleback Communications and its wholly-own subsidiary Reinvent Telecom. He has responsibility for Customer Service, IT, Field Operations, Planning, Engineering, and the Network Operations Center.
Previously, Edl held a variety of positions within the telecom sector, including CTO for ImOn Communications, a CLEC in Cedar Rapids, Iowa; senior vice president of network services for Hawaiian Telecom as well as other operational, planning and engineering positions with various CLECs and ILECs beginning in 1980. He has an MBA from Case Western University and an undergraduate degree in Management, and is a member the AZ Technology Council, the Society of Communications Technology Consultants International and the Society of Cable Telecommunications Engineers.
About Saddleback Communications
Saddleback Communications is a federally regulated Incumbent Local Exchange Carrier that provides residential and business customers with reliable local telephone service, high-speed Internet access, and custom business solutions. Founded in 1997 by the Salt River Pima-Maricopa Indian Community, Saddleback Communications’ mission is to upgrade and enhance the quality of telephone, data and Internet services for the residents and businesses on the Community. Since the company’s inception, they have built a rugged, self-healing telecommunications infrastructure that provides world-class solutions for residents and businesses. Learn more at www.saddlebackcomm.com.