Experienced Technology Professionals Added to Meet Growing Demand for Cloud-based Hosted PBX, Unified Communications, Collaboration and Contact Center Solutions
SCOTTSDALE, ARIZONA – July 11, 2019 – Saddleback Communications, a provider of world-class, fiber-based voice and data communications to business and residential customers in the Salt River Pima-Maricopa Indian Community (SRPMIC), has added two VoIP engineers and promoted a third to meet growing demand from business customers for its cloud-based hosted PBX, unified communications, collaboration, and contact center solutions.
Saddleback’s new VoIP engineers include:
Robert Pauls, VoIP Engineer III: Pauls has spent most of his 30-year telecom career managing switching equipment and translations, and working with transport systems. Prior to joining Saddleback, he assisted Cincinnati Bell with several initiatives and worked for 10 years at Metaswitch Networks as a customer service engineer. He has managed the rollout of SONET fiber-optic systems, switch sites, digital subscriber line access multiplexers (DSLAMs), and more than 100 digital loop carriers (DLCs). At Saddleback, he will be part of the network operations center (NOC) team, which provides provisioning and technical support to customers.
Kevin Stalker, VoIP Engineer II: Stalker has nearly 30 years of IT and telecommunications industry experience. He has deep knowledge of the Metaswitch Networks product suite and extensive experience with designing, developing, configuring and supporting VoIP systems, as well as managing migrations from legacy systems to the Metaswitch platform. He has worked for Saddleback in the past and returns to the company as part of the NOC team, supporting customers with provisioning and technical support.
In addition, Saddleback has promoted a valued team member:
Julia Dengate, Sales Engineer: Dengate is taking her VoIP engineering skills from the NOC to the sales department to assist sales representatives with customer demos, applications, provisioning and technical support.
“These highly experienced professionals will round out our engineering team to deliver unmatched expertise and support to our customers as we continue to grow,” said Ray Napoletano, vice president of sales at Saddleback. “We’re excited to have them on board and we’ll continue adding personnel to meet growing customer demand for our fiber-based voice and data communications solutions.”
About Saddleback Communications
Saddleback Communications delivers advanced voice and data communications services over a carrier-class, redundant network to business and residential customers on the Salt River Pima-Maricopa Indian Community (SRPMIC). Saddleback Communications provides custom business communications solutions, including Unified Communications as a Service, Contact Center as a Service, Collaboration, SIP Trunking, point-to-point Ethernet and dedicated Internet Access. The company also leverages its state-of-the-art Fiber-to-the-Home (FTTH) network to deliver high-quality voice and high-speed Internet to residential customers. Learn more at www.saddlebackcomm.com.