Addition to UCaaS Platform Drives Value for Business Customers
SCOTTSDALE, ARIZONA – April 18, 2023 – Saddleback Communications, a provider of highly reliable fiber-based voice, internet and cloud communications services to the Salt River Pima-Maricopa Indian Community (SRPMIC), announced today the release of MCT Connector for Microsoft Teams. MCT Connector allows Saddleback Communications’ business customers to enable their Microsoft Teams to make outbound calls by connecting to their existing UCaaS service.
“We’re thrilled to be releasing the new MCT Connector for Microsoft Teams to our business clients,” stated Ray Napoletano, Vice President of Sales at Saddleback Communications. “We’re committed to innovating new ways to offer value to our customers and we’re providing this enhancement to our UCaaS platform at no additional cost. The MCT Connector is just one of our planned new solutions to help our business customers leverage Microsoft Teams with our cloud communications services. Our product development team is hard at work engineering additional enhancements for 2023.”
Key features of Saddleback’s new MCT Connector for Microsoft Teams include:
- Outbound calling using existing phone numbers
- Quick access to existing contacts, call history and voicemail
- Direct access to CommPortal Web and Call Manager
- Calling functionality from within chats
The MCT Connector is a complementary application that works in tandem with businesses’ current unified communications service for inbound calling. “The MCT Connector is a high-quality solution, with no additional licensing needed, for users to stay within the Microsoft Teams application for their outbound calling needs,” said Paul Winkeler, Product Manager at Saddleback Communications.
The MCT Connector is available for download by Saddleback’s customers from the Teams app store or Teams Mobile app. The download and installation processes are the same for the desktop and mobile versions.
Learn more about Saddleback’s MCT Connector for Microsoft Teams service at https://saddlebackcomm.com/mct-connector-for-microsoft-teams/.
For new business inquiries with Saddleback Communications, please call 480.362.7110 or email firstname.lastname@example.org.
About Saddleback Communications
Saddleback Communications delivers advanced voice, internet and cloud communications services over a carrier-class, redundant network to business and residential customers on the Salt River Pima-Maricopa Indian Community (SRPMIC). Saddleback Communications provides custom business communications solutions, including Unified Communications as a Service, Contact Center as a Service, Collaboration, SIP Trunking, Ethernet Access and Dedicated Internet. The company also leverages its state-of-the-art Fiber-to-the-Home (FTTH) network to deliver high-quality voice and high-speed internet to residential customers. Learn more at www.saddlebackcomm.com.