Customer Service

Saddleback Communications - Customer Service

For network service trouble reporting 24 hours a day call 480-362-7150, or toll free 800-611-9753. You may also email the Customer Service Team at

Committed to Superior Customer Satisfaction

We deliver on our commitment through:

  • Local Customer Service Center....Local Customer Service Staff. We know our Community, and our customers.
  • Rapid Response....local service trucks and technicians serving only the residents and businesses on the Salt River Pima-Maricopa Indian Community.
  • Business Service Level Agreements for network performance and responsiveness
  • Proactive Network Monitoring

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Saddleback Communications' Long Distance Services Tariff / General Terms and Conditions

Saddleback Communications' Access Service Tariff - Intrastate

Saddleback Communications' Service Level Agreement

Saddleback Communications' Service Level Agreement for DSL and Broadband Internet

Saddleback Communications' Privacy Policy

Saddleback Communications' Toll Fraud Policy

Saddleback Communications' Transparency Disclosure

Do Not Call List

Access Recovery Charge FAQs

International Toll Fraud Blacklist