"Saddleback has always provided the highest level of service and we are extremely happy with all of the services offered and the level of customer care. On a personal level, Saddleback has provided the best service and care that I have seen in my 20+ years of experience in the industry."


— Jack Fritz, Director of Information Technology, Kahala Corporation

Installation Intervals

Service Installation Intervals

Saddleback Communications responds quickly to customer requirements, with some of the best standard installation intervals in the business. The following are standard installation intervals for typical business services provided by Saddleback Communications. The intervals start upon acceptance by Saddleback of the customer order.

Voice Services

  • Analog Business Lines – 5 business days
  • T1 / PRI voice services – 10 business days
  • Telephone number porting – From Qwest, 10 business days; all other providers ICB

Data and Internet Services

  • DSL – 10 business days
  • Dedicated Internet and data services (Internet T1 / DS3) – 10 business days
  • Ethernet Services – 10 business days