"Thank you for acting so quickly on the order, processing, and installation of the PRI T1 line. I think 6 business days from the time the contract was signed, to actual install is a personal record in my 15 years of IT. That is amazing compared to the normal 45 days I normally see with other carriers."

 

— Lee Graham, Business and Decision

Installation Intervals

Service Installation Intervals

Saddleback Communications responds quickly to customer requirements, with some of the best standard installation intervals in the business. The following are standard installation intervals for typical business services provided by Saddleback Communications. The intervals start upon acceptance by Saddleback of the customer order.

Voice Services

  • Analog Business Lines – 5 business days
  • T1 / PRI voice services – 10 business days
  • Telephone number porting – From Qwest, 10 business days; all other providers ICB

Data and Internet Services

  • DSL – 10 business days
  • Dedicated Internet and data services (Internet T1 / DS3) – 10 business days
  • Ethernet Services – 10 business days