"The best local telecom / communications company I have ever worked with."


— Alton Chapko, Sr. Telecom Analyst, SHPS

About Business

World Class Service, Reliability and Value for Business

Saddleback Communications provides businesses the best quality, the highest reliability and the most current communications technology available in the Metropolitan Phoenix area.

Unsurpassed Reliability and Survivability... Saddleback's core network infrastructure consists of multiple fiber optic rings and two fully redundant, geographically diverse Central Offices. Each Central Office houses a Class 5 Soft Switch able to support 100% of the traffic should a disaster cause one switch to fail. The Saddleback Central Offices are connected to the Public Switched Network and the world via seven separate fiber optic routes.

Fiber Optic Connectivity to all Commercial Office Buildings... All of the commercial developments on the Pima corridor (101 Freeway) on the Salt River Pima-Maricopa Indian Community (SRPMIC) are served by these diverse fiber optic networks and redundant Central Offices... AND, 100% of the commercial office buildings on the SRPMIC are directly fed both fiber optic and copper facilities, providing a level of redundancy and business continuity not found in most office space in Metro Phoenix. 

Soft Switch Technology for Business Applications... Saddleback's voice and switched services are 100% powered by the latest Class 5 Soft Switch technology. Soft Switch technology provides for the most reliable, flexible business services...and the fastest provisioning times! Installation lead times for Saddleback services are typically half that of other Local Telephone Companies. Small businesses and global enterprises alike will benefit from Soft Switch enabled applications such as Auto Attendant, Simultaneous Ring, Unified Messaging and Web-based configuration and control.

Flexible, Integrated Voice-Over-IP (VoIP) Business Solutions... As the first local services provider in Metropolitan Phoenix to deploy Soft Switch technology, Saddleback has become a leader in providing VoIP services and SIP Trunking...including a Hosted IP PBX Phone System that combines new IP Business Phones with High Speed Internet, Local Lines and Long Distance at a price that makes it the best value for integrated Voice and Data services.

High Performance Data... Saddleback provides the reliable, high performance Data Transport and Internet Access services critical to business. Whether your business requires a 2 Mbps Internet DSL service or a 1000 Mbps dedicated Ethernet connection, Saddleback will provide the connectivity you need. No need to worry about whether or not your building will support Ethernet services because Saddleback serves EVERY office building in our service area with Ethernet capable fiber optics.

World Class Services, Local Customer Support... Saddleback's Customer Service team is local...right here in Scottsdale on the SRPMIC. We provide 24X7 business service and support by local Customer Service Representatives and Technicians with the fastest response times you'll see from any local Telephone Company. Saddleback even provides same day response for DSL Internet service and dispatches on DSL service issues on weekends, without premium service charges, settings us apart from the normal "best effort" service that is standard for most providers.

Experience why customers call Saddleback Communications "The best telecommunications company we've ever done business with". Call Saddleback at (480) 362-7150...or visit us on the Web at www.saddlebackcomm.com.