About Us

Saddleback Communications - About Us

Saddleback Communications is a federally regulated Incumbent Local Exchange Carrier. We provide our residential and business customers with reliable local telephone service, high-speed Internet access, and custom business solutions. For the home, small business or corporate enterprise, Saddleback Communications provides solutions customers can count on.

Saddleback Communications was founded in 1997 by the Salt River Pima-Maricopa Indian Community with a mission to upgrade and enhance the quality of telephone, data and Internet services for the residents and businesses on the Community. Since our inception, we have built a rugged, self-healing telecommunications infrastructure that provides world-class solutions for residents and businesses.

Saddleback's Mission Statement

We provide innovative, highly reliable voice, data and information services to our Community, our Customers, and our Partners. Our goal is to help our Community prosper and provide a work environment that makes our Community proud.

Today's Technology, Yesterday's Service

Saddleback Communications is the sole authorized provider of local telephone services and transport on the Salt River Pima-Maricopa Indian Community. Serving our Community for over a decade, we have developed our commitment to superior customer satisfaction. Our service commitment is supported by....

  • Local Customer Service Center....Local Customer Service Staff
  • Rapid Response - Because we serve only the Community, service trucks and technicians are always nearby
  • Carrier Class Central Office with fully redundant back-up power generators and fire suppression systems
  • Diversified Fiber Rings for business continuity
  • Proactive Network Monitoring
  • Service Level Agreements for responsiveness and network performance

Saddleback Communications Services

  • Local telephone services
    • Basic and enhanced local phone services (dial tone)
    • PRI with DID
    • Integrated BusinessFlex T1 service
  • Hosted IP PBX Services
  • Data and Internet Services:
    • DSL
    • Dedicated Internet T1, DS3 and Fractional T1 (via BusinessFlex T1)
    • Ethernet Transport services (Metro Ethernet); 5Mbps to GigE
    • Ethernet Internet Services; 5Mbps to GigE
  • Audio Conferencing
  • Carrier Access Services - T1, DS3, OCn
  • Secure Collocation Center